FAQ

Medusa Hotel

Is Medusa suitable for families?
We have king and queen sized beds available for our rooms. We don't have any twin rooms or interconnecting rooms available. Rollaway and cots my be hired in the Grand Rooms only (rack rates apply). A maximum of two people are permitted per room.

Is there a pool or a gym?
Medusa doesn’t have a pool or gym in the hotel. We have complimentary guest passes to swim at Cook and Phillip Pool and can also suggest several local gyms within the area (casual fee costs apply to gym).

Does the hotel have a restaurant?
We don't have a restaurant but we are right in the heart of Sydney's café, restaurant and bar precinct and there are dozens of choices. The front desk staff can help you find what's right for you.

Does Medusa offer room service?
If you feel like eating in we can arrange delivery from some of the great restaurants in the area.

What about parking?
There is no in-house parking at the hotel, but there is plenty of street parking in the area. There is also a secure parking facility just 50 metres from the hotel.

Can I bring my pet?
Dogs are allowed at Medusa Hotel and Apartment One only.

Can I have a party?
No, sorry, no parties or events allowed.

Can I connect to the internet from my room?
Yes all hotel rooms have wireless internet connection for a nominal fee. If you don't bring your own computer, there is a business room in the hotel so you access your emails (charges apply for extensive use).

Are there business facilities?
Yes, we have a small business room within the hotel which you can book if required. Charges apply.

Is there tea and coffee making facilities in the room?
Yes. All rooms have kitchenettes which also include a microwave oven. There is also a well-stocked mini bar.

Do all rooms have a window that opens?
Yes.

Is a bath available in the rooms?
Many of our rooms have a bath but not all. If you'd like a bath just let us know at the time of your booking. We will do our best to accommodate you however this is not guaranteed.

Are there any laundry facilities at the hotel?
No but we do offer a laundry service.

Do you offer corporate rates or long stay rates?
Yes of course. Please Contact Us for further information.

Is reception at the hotel available 24 hours a day?
Yes absolutely.

What time is check-in and check-out?
Check-in is from 2pm and check-out is by 10am.

Is late check-out available?
Noon check-out is subject to availability on the day.

Do rates include GST (tax)?
Yes GST is included in our quoted rates.